this is a bit long winded, it is our belief that if you are
fully informed about excursion conditions, your trip will be
more enjoyable and without surprises of the unpleasant sort.
primary duty of any Captain is “The safety of his vessel and
crew”. Before each trip, a short safety briefing (~5 to 10
min) for guests will be held. This will cover life preserver
fitting, common hazards aboard small craft, and relevant
emergency procedures. Should any guest have handicaps or
special needs please inform us when reserving the trip and
we will accommodate if possible. Consumption of alcohol is
not allowed during trips. Illegal drugs are strictly
have a truly spectacular coast, and it is our duty to
protect and preserve it for ourselves and our descendants.
Fortunately, we can both enjoy this area and protect it
also. The plants and animals that live here are well
adapted to the environment, but don’t well tolerate being
disturbed. Plants should not be cut, disturbed or
collected. View and enjoy the animals, but try to do so
from a distance that doesn’t agitate them. The land forms
(sand dunes, etc) should not be dug up or extensively
trampled. Help protect this land by leaving only footprints
and taking only memories and photographs.
communications between Guale and customers are strictly
private. E-mail addresses, personal information, addresses
and telephone numbers are considered confidential and never
provided to any other organizations. Your contact
information, e-mail, phone numbers, etc, are used only to
provide information you request or for specific trip
arrangements. Communication between customers and Guale is
initiated only by the customer.
Customer Satisfaction---We strive to have only satisfied customers. If you feel that your
trip was not as discussed or described in our literature,
let us know. We will attempt to correct the situation. If
, on the other hand, you were pleased with your excursion,
let your friends and associates know. Word of mouth is our
--- Reservations are required. In general, a 5 day
lead time is required to schedule a trip. We may be
available on shorter notice, but can't guarantee this.
Contact us for availability and trip scheduling. Upon our
receipt of a reservation fee (TBD for Small Boat Trips or
$100 for Large Boat Trips) , your reservation will be
confirmed . This fee will be refunded if you provide a five
day notification of your cancellation or anytime if we must
cancel. Full trip payment (minus the reservation fee) is
due before leaving the dock.
Inclement Weather Refunds--- Should weather conditions or a sea state exist (before or
during a trip) for which the Captain determines it is unsafe
to proceed , the trip shall be canceled . If canceled before
leaving the dock, a full refund will be tendered to guests.
A pro rated refund will be tendered if a trip is canceled
welcome children on our trips. Those under 18 must be
accompanied by a parent or designated guardian (those
between 19 and 89 are exempt from this requirement).
Children 10 yrs and under must wear a PFD when underway
Preparation page for details). Note: We make
exceptions to the "parent present" requirement for organized
youth group trips. Please contact us for details.
we are fond of animals, pets are not allowed on trips. Most
pets, if not trained from a young age, tend to be
uncomfortable aboard boats. They may injure themselves or
other passengers. Additionally, many of the islands which
we explore do not allow pets on land. Note: Service
animals may travel aboard with prearrangement. Please
contact us and we'll work out details with the animal’s
master and other passengers as necessary.
water and soft drinks are provided at no additional charge
for guests. Guests may feel free to bring snacks or meals as
they see fit based on the length of a specific trip. Limited
ice chest room will be available for perishables.
of our services are covered by the published fees.
Gratuities are neither required nor expected. However,
aboard you will find “The Ship’s Cat’s Box” (not to be
confused with “The Ship’s Cat’s Head“). Contributions to the
Ship’s Cat are welcome and all proceeds are equally divided
between Boy and Girl Scouting, The American Red Cross, and
The American Humane Society.
Tigger--The Ships Cat